Common questions
Plain answers about Agent Minder. It is being built and is not available yet; coming to the UK and the US, planned for 2027. Open a question to see its answer.
All 66 questions.
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What it is
What is Agent Minder?
Agent Minder is a phone app, being built, that lets you set rules for the AI agents that act for you, such as Claude and ChatGPT. Your AI agents are asked to check with it before spending, sending, booking or signing you up. It answers from your rules or asks you, and keeps a signed record.
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AI agents are asked, not forced. Agent Minder knows only what your AI agents report to it.
Who is Agent Minder for?
For adults who use AI agents, or plan to, and want one place to set rules, approve what matters and pause. You do not need to be technical.
Who makes Agent Minder, and where is it based?
Agent Minder is made by Toby Graham, a sole trader trading as Agent Minder. It is based in London, UK.
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Address: 11 Hippodrome Mews, London W11 4NN. Email: hello@agentminder.co.uk.
Is Agent Minder a bank or a payment service?
No. Agent Minder is not a bank, a payment service or a shop. It never holds or moves money.
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Payments for your Agent Minder plan go through Apple or Google, who hold your payment details.
When can I start using Agent Minder?
Agent Minder is not available yet. Testing by invitation is planned from Monday 1 February 2027, and the launch is planned for 2027 in the UK and the US.
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Join the waiting list to be among the first invited. The launch date goes on agentminder.co.uk at least 14 days before.
What will the app look like?
The app designs use a dark look called Night watch: a deep navy screen, white type and green only for "all good" and Yes. Home shows one headline, a chart of your week, a check-up and four round buttons. A Light option is planned for people who prefer it.
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These are designs, not the finished app. The website's tour shows 28 of its screens.
AI agents basics
What is the difference between a chatbot and an AI agent?
A chatbot answers your questions. An AI agent can also act for you: book, buy, send messages and sign you up. ChatGPT and Claude can do both.
Which companies make AI agents today?
Many companies do. These include Anthropic (Claude and Claude Code), OpenAI (ChatGPT), xAI (Grok), Perplexity, Google (Gemini), Meta (Meta AI) and Microsoft (Copilot).
Can an AI agent make mistakes when shopping for me?
Yes. An AI agent can misread a request or a web page, and a web page can hide instructions meant to trick the AI agent. Agent Minder asks your AI agents to check with you before actions your rules cover, so you can say no first.
Who pays if my AI agent buys the wrong item?
It depends on what went wrong. Agent Minder never makes purchases, holds money or pays shops; your AI agent and the shop do. Start with the shop's returns and refund rules and your card provider's dispute process. Your signed receipt shows what your AI agent asked, what you answered and when.
Will my AI agent be asked not to share my card details?
Yes. Your AI agents are always asked never to share your passwords, codes, health or money details, and this cannot be switched off. Sharing your address, card or documents also asks you first under Careful.
Do AI agents already ask before buying?
Some AI agents have built-in checks, but each AI agent works separately and has separate settings. Agent Minder gives all your AI agents one set of your rules, one pause button and one signed record.
Why not rely on the checks built into ChatGPT or Claude?
You can, and those checks stay on. Agent Minder adds one place for every AI agent you use: the same rules for each, a pause for all at once, and signed receipts. It is not owned by any AI company.
Connecting
Which AI agents can I connect to Agent Minder?
The app is designed for Claude and ChatGPT, and for Claude Code on a computer. Claude Code, Grok and Perplexity are shown in the app once Agent Minder's own test of each passes. Gemini is planned for US accounts only, and Meta AI for US accounts only if Meta approves.
Why is Gemini for US accounts only?
Google lets outside tools connect to Gemini only in the US for now. Google's own help says you must be 18 or over and in the US, with a personal account, in English.
Will Meta AI or Microsoft Copilot work with Agent Minder?
Meta AI is planned for US accounts only if Meta approves Agent Minder. Microsoft Copilot is not listed, because consumer Copilot has no way for outside tools to connect.
How long does connecting an AI agent take?
About three minutes for each AI agent. The app walks you through each step.
Can I connect more than one AI agent?
Yes, as many as you use of the ones Agent Minder works with. Each app counts as one, so Claude and ChatGPT are two.
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Add the next one later with "Add AI agent" on Home.
Do I connect my AI agent on my phone or on a computer?
It depends on the AI agent. Claude is added on claude.ai or the desktop app, and then works on your phone too. ChatGPT, once listed, can be added on any device. Claude Code is set up on your computer.
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Before ChatGPT lists Agent Minder, testers add it on chatgpt.com on a computer. Grok is added on grok.com in a browser, and Perplexity in a browser or the Mac app.
What if my AI agent's menus change and the steps no longer match?
The detailed steps live on agentminder.co.uk help pages, checked against each provider's own help pages every week. If a step did not match, write to hello@agentminder.co.uk with the step and your device, and the page is fixed the same day if possible.
How do I disconnect an AI agent from Agent Minder?
In the app, open the AI agent from Home, then "Settings" and "Remove Claude" (or that AI agent's name). Agent Minder stops listening to that AI agent. Then remove the Agent Minder connector and the Agent Minder rule in that AI agent too.
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"Copy the leaving message" gives you a message that asks the AI agent to remove what can be removed and say what is left for you to do.
Rules
Which rules does Agent Minder start me with?
Everyone starts on Careful: your AI agents are asked to check before spending, sending or contacting anyone new. If you do not answer, the answer is no after four hours. Quiet hours start off, and no one you trust is named.
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Whatever you choose, your AI agents are asked never to share your passwords, codes, health or money details, and to check with you before changing your accounts or access or setting up payments.
Can I write a rule in my own words?
Yes. In Your rules, tap "Add your own rule" and type it the way you would say it, for example "never book anything after 10pm". Agent Minder shows how it understood the rule before it is saved.
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Please do not include passwords, card numbers or health details in a rule.
How many new rules can I write each month?
Up to 50 new rules a month in plain words. Your switches and amounts are not counted.
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If you are a founding member under version 2 or version 3 of the founding terms, that limit does not apply during your free time.
Can I set different rules for each AI agent?
Yes. Most settings offer "For all AI agents" or just one, such as "Just Claude". Each AI agent's page also has rules for that AI agent alone.
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The fixed rules about passwords, codes, health and money details, accounts and payments apply to every AI agent.
What is the Never contact list?
A list of people and places your AI agents are asked never to deal with: no emails or messages, no purchases, no bookings and no sharing of your details. If an AI agent checks with Agent Minder before doing one of these, the answer is no and you see it on Home.
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It does not stop anyone contacting you. Adding is one tap; taking someone off asks for Face ID.
Can I stop questions arriving at night?
Yes. Set quiet hours, for example 22:00 to 07:00. During quiet hours, questions and heads-ups wait until morning, your AI agents are told to wait, and the four-hour clock starts in the morning.
Will Agent Minder remind me if I never change my starting settings?
Yes, at most twice. If you have not changed your starting settings, a reminder comes on day three and, if needed, day 10, at your round-up time. It never comes in quiet hours or by email, and you can switch it off.
What is "someone you trust", and should I name one?
One person you choose who can see a little and pause your AI agents if you cannot. That person can never say yes for you, change your rules or switch a pause off, and is told once if an important question waits too long.
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It is up to you whether to name one. You choose what the person can see, and you can remove the person at any time.
Questions and answers
Can I answer a question from my lock screen?
You can say no from the notification once your phone is unlocked. To say yes, open the app.
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A yes to spending, sending in your name or sharing your details also needs your passkey (Face ID or fingerprint).
Why does the notification not say what the question is about?
So that someone glancing at your phone learns no details. A notification never names an AI agent, an amount, a shop or a link. The details are only inside the app.
How long does my yes last?
A yes covers that one action, once, within the hour, or 15 minutes for a coding tool. Once the yes is used or the time runs out, your AI agent has to check with Agent Minder again.
Can I take back a yes?
Not in the app today. A yes covers one action, once, and ends by itself after an hour (15 minutes for a coding tool). Once your AI agent has acted, Agent Minder cannot undo it, so check the order or booking as you normally would.
Can a question reach me by email if my phone cannot be reached?
Yes. If your phone cannot be reached, or notifications are off, a question waits in the app and by email. The email says only that a question is waiting, with a receipt code, and never has a link.
What is a practice question?
A pretend question at the end of set-up, so you can see what a real one looks like. It is marked "Practice" and no purchase is made. Yes or No both finish it.
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Practice questions are left out of your counts and your weekly report.
Privacy and your data
Where is my information stored?
In Neon's database in London, encrypted with a key used only for your information. The master keys are in Google's key service in London, and backups are with Railway (the Netherlands) and Cloudflare (EU).
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Some companies that run Agent Minder's servers also operate from the United States. The privacy notice for the app lists each company and safeguard.
Can people who work on Agent Minder read my record?
No everyday account can read your details, including the founder's day-to-day account and the AI agents that help run the business. A separate emergency account can, only for a disaster restore or a security investigation, and every use is logged and reported.
Does Agent Minder see my chats with Claude or ChatGPT?
No. Agent Minder sees only what your AI agent sends when checking with Agent Minder, such as an amount and a shop's website name. It never holds the contents of emails, messages or web pages your AI agents handled.
Does Agent Minder keep my phone number, location or contacts?
No. Agent Minder never holds your phone number, your contacts list or your location, and never sends text messages.
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If you add a phone number to Never contact, or an AI agent names a contact, that entry is kept, encrypted and shown only to you.
Does Agent Minder share my answers with the shop or my bank?
No. Agent Minder does not sell your information or give it to shops, banks or other AI agents, and never contacts a shop or another AI agent about you. You can share a receipt yourself if you choose.
What happens to my data when testing ends?
Testing ends on 19 March 2027. Your data is deleted 30 days after that, unless you choose to carry on. Agent Minder asks you before then, and tells you by email at least 14 days before if the date changes.
Price and trial
How much will Agent Minder cost?
The expected price is £4.99 a month or £44.99 a year in the UK (including VAT), and $4.99 a month or $44.99 a year in the US (plus any sales tax). The final price is confirmed before launch.
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There is one plan, with every feature. The app always shows the price before your free trial starts.
Is there a free trial, and how long is it?
Yes. The plan starts with the App Store's or Google Play's own free trial. Its length is not set yet; before your trial starts, the app always shows how long it lasts and the price after it.
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Founding members get three months free instead, or up to a year with three people.
How do I cancel my subscription?
In your Apple or Google subscriptions, at any time. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, Payments and subscriptions, Subscriptions.
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The app's Your plan screen links straight there, and no questions are asked first.
Will I get a reminder before I am charged?
Yes. Agent Minder reminds you before your free trial ends, and 30 days before a yearly plan renews. On iPhone, cancel at least 24 hours before the trial ends to avoid a charge. Founding members are reminded before any charge.
Are some features kept for a dearer plan?
No. There is one plan, with every feature. The only stated limit is up to 50 new rules in plain words a month.
Is there a plan for more than one person?
Not at launch. There is one plan, for one person, with every feature.
Is testing free?
Yes. The test is free for invited adults while it runs.
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Purchases in the test app are test purchases and cost you no money.
Do I pay more for each AI agent I connect?
No. There is no limit on AI agents and no extra charge for each one.
Trust and limits
Can Agent Minder be wrong about what my AI agent did?
Yes. Agent Minder records what your AI agents report, and an AI agent can report wrongly. Each record says how Agent Minder knows it, for example "passed through Agent Minder" or "the agent told us".
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An AI agent's own description is shown word for word, unchecked.
How will I know if an AI agent acted first and told Agent Minder afterwards?
Home shows it, for example "Claude didn't check with us first three times this week: three bookings. It told us afterwards." One tap turns on "Ask me first" for that kind of action, for that AI agent only.
Does Agent Minder make decisions about me?
No. Agent Minder answers your AI agents using the rules you chose. These answers carry out your own rules for your own AI agents, and are not decisions about you with a legal or similarly significant effect.
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When Agent Minder is unsure or cannot check, the answer is "not now" and it asks you. A rule suggestion changes no setting unless you accept it with Face ID.
Who is responsible if Agent Minder answers no when I wanted yes?
Agent Minder says no for you only when your rules say so, or when a question gets no answer in time; it never says yes because you did not answer. If you think it answered against your rules, write to hello@agentminder.co.uk: your record shows each answer and why. You can change your rules and your waiting time at any time.
Who checks Agent Minder's own work?
Every change to Agent Minder has a separate reviewer, plus security checks. An outside test is planned before the public launch.
Why should I trust a new company with this?
You do not have to take it on trust. Agent Minder never asks for your passwords, never holds money, encrypts your details and is registered with the Information Commissioner's Office. You can download or delete all your data at any time, free.
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It is not owned by any AI company. AI agents are asked, not forced, and the app says so.
Troubleshooting
The practice question never arrived. What should I check?
In that chat, tap the + button, then "Connectors", and check Agent Minder is switched on. Then send the message again. Also check that notifications for Agent Minder are on.
My AI agent says Agent Minder can't be reached. What now?
Check agentminder.co.uk/status. Then open that AI agent's page in the app: if that AI agent's connection was lost, tap "Reconnect". Your Agent Minder rule asks your AI agent to ask you first whenever Agent Minder can't be reached.
I have a new phone. How do I get back into my account?
Your sign-in usually moves with you through iCloud Keychain or Google Password Manager, so try "Sign in with Face ID" first. If you lost every device, choose "Email me a one-time code" and type the code into the app.
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With an email code, the new phone can only look and pause for 24 hours, until it makes its own passkey. Your other devices, your email and someone you trust are told at once.
I am not getting notifications. What should I check?
In the app, go to "You › Notifications and reports › What we tell you about" and tap "Open phone settings" to check notifications are on. Also check your quiet hours. Until notifications are on, questions come by email.
My AI agent stopped checking in. What can I do?
Open that AI agent's page. The check-up offers "Check its connection" and "Remind Claude" (or that AI agent's name), which opens a chat with the Agent Minder rule typed in.
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A quiet AI agent may not have been used, or may not have checked in.
Agent Minder asks me to confirm an AI agent is mine. What do I do?
If you just added that AI agent, confirm it is yours. If you did not, tap "No, that wasn't me" and the connection is cut off at once. Until you answer, the AI agent is told to wait.
The company
How do I reach a person at Agent Minder?
Email hello@agentminder.co.uk. An AI drafts replies from what you write, and a person checks each reply before it is sent; neither can see your account.
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Post: 11 Hippodrome Mews, London W11 4NN.
Is Agent Minder registered with the Information Commissioner's Office?
Yes. Agent Minder is registered with the Information Commissioner's Office as a data controller, registration number ZC268568.
How is Agent Minder linked to GAIP?
Toby Graham trades as both Agent Minder and GAIP. Signed receipts are checked against GAIP's public record, which holds no names, amounts or shops.
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GAIP's email address, agents@gaipagents.com, reaches the same person.
How can I suggest a feature?
In the app, go to "You › App and help › Send feedback" and choose "An idea". You can also email hello@agentminder.co.uk.
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If you ticked "help test it" when you joined, you may get short questions now and then, and the people building Agent Minder read your ideas.
What happens to my record if Agent Minder closes?
Founding members are told at least 30 days before Agent Minder closes. You can download your whole record, free, at any time.